At Crystal Clear Pool Service, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information from you in the following ways:

• Contact Forms: When you submit a request, we may collect your name, phone number, email address, and service address.

• Scheduling or Booking Tools: We may collect additional details needed to provide services, such as pool size or preferred service times.

• Website Analytics: We may use cookies or analytics tools (like Google Analytics) to collect non-personal information, such as pages visited, time on site, and device/browser type.

2. How We Use Your Information

We use your information to:

• Respond to service inquiries or schedule appointments

• Provide quotes and service updates

• Send billing or payment reminders

• Improve our website and customer experience

• Share occasional service updates or promotions (you can opt out anytime)

3. How We Protect Your Information

We take reasonable precautions to protect your personal data. Our website may use SSL encryption, and we do not sell or share your information with third parties, except as necessary to provide our services (e.g., scheduling platforms or payment processors).

4. Children’s Privacy

Our services and website are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that such information has been submitted, we will promptly delete it. If you believe we may have collected information from a child under 13, please contact us at [Email Address].

5. Third-Party Services

We may use trusted third-party tools (like payment processors or email marketing platforms) that collect, store, or process your information on our behalf. These providers have their own privacy policies, which we encourage you to review.

6. Your Rights

You may request to:

• Access or update your personal information

• Unsubscribe from emails or texts

• Request deletion of your information from our systems

Simply contact us at info@ccpccarolinas.com.

7. Policy Updates

We may update this Privacy Policy occasionally. Changes will be posted on this page with the updated effective date.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@ccpccarolinas.com
Phone: 815-955-3939

Effective April 2025